Returns and Refunds 2018-08-20T20:47:29+00:00

RETURNS AND REFUNDS

If for any reason you are not completely satisfied with your online purchase and would like to return the item for a refund, please do so within 28 days of receipt of your jewellery.

We will sadly not be able to refund any bespoke items, or those altered for special requests.

To return an item, please do the following;

Simply pack up your jewellery in its original box and clearly address the parcel to

FREEPOST SALVARI including your name and order number.

Salvari Ltd does not accept any responsibility for any items lost, stolen or damaged in transit.

International Returns     

Please contact customerservices@salvari.co.uk

Refunds

Refunds will be issued 14 days after receipt of items, and jewellery must be unworn and undamaged to receive a credit via the original method of purchase.

Returning Faulty Items     

All our pieces go through a strict quality control process, but In the unlikely event that goods are delivered faulty or damaged please contact our customer services customerservice@salvari.co.uk directly so we can help.

Any items returned to us will be assessed and any jewellery received which we believe has been subject to regular wear and tear or accidental damage will not be accepted as faulty.

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